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Thread: OT: Disney Movie Club CONTACT info?

  1. #1
    Join Date
    May 2001
    Posts
    258

    Angry OT: Disney Movie Club CONTACT info?

    I am a reader of fine print, and pride myself in not getting scammed. Guess what? This movie club is scamming me out of more $ than I can stand! I got nowhere on the phone, and really need to have "paper trail". They are not affiliated w/ BBB, so I am hoping someone out there can help! Anyone know of another site or email for them? I am freaking out a little! TIA!

  2. #2
    Join Date
    Mar 2001
    Location
    North Central Idaho
    Posts
    4,936
    Disney Movie Club
    P.O. Box 738
    Neenah, WI 54957-0738,
    Customer service email address: DMCquestions@movieclubinfo.com
    Customer service telephone number:
    1-800-382-4527,
    9am - 9pm ET, Monday to Friday
    For automated opt out choice selection:
    1-800-379-0830
    9am - 9pm ET, Monday to Friday

    I belong and have only had trouble once. After you get your problem straightened out go into your account and take your credit card number off and use the "pay by check" option. They once sent me a movie I had said no to and then charged my card.
    Last edited by debdog42; 11-25-2009 at 03:09 PM.

  3. #3
    Join Date
    Oct 2006
    Posts
    20,498
    In case you need another contact, this is what the Better Business Bureau has on file for them:
    500 South Buena Vista Street
    Burbank, CA 91521
    Tel: (800) 362-4587

  4. #4
    Join Date
    May 2001
    Posts
    258
    thank you both very much!

  5. #5
    Join Date
    Feb 2009
    Posts
    31
    Let me guess....you signed up, have pretty much ordered a video a month or so, whenever they have sent you their fliers...and the first time you do not order they send you the video of the month without even letting you know!!!!!! I had this happen twice. I had not read this detail anywhere! And you cannot just say "don't send me the video of the month ever", you have to contact them EVERY time and tell them you don't want it. Like I had time for that....

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