Detailed Seller Ratings

[MystBlue]

Is there any way, as a seller, to know what detailed seller rating I was left by a buyer? I still have under 10 detailed ratings, so the overall total does not show, but, I'm curious to know what rating a recent buyer left me.

[Gooddealie]

Technically no. Ebay even gives you nasty warnings about trying to figure it out too (they don't want sellers contacting buyers about the ratings they left). But in reality, if you're a small seller and you're only being left 1 feedback at a time, it's not that difficult to figure out. The seller's dashboard allows you to run reports for date spans. Run them for the day your buyer left their comment and well, there you go (if more than one buyer left you feedback on a particular day, it's tougher, but generally a seller has a pretty good idea who *might* be leaving them poor ratings, so it's still not impossible to figure out who left you what.

I left feedback for a seller over the weekend and I didn't get the DSR screen initially. It looked like this:

http://www.auctionbytes.com/cab/abn/y09/m09/i21/s01

After I filled it out, I was then asked if I wanted to leave DSRs and written feedback. I could have said no, but I didn't.

Might explain why the number of people leaving me feedback/DSR ratings compared to the number of sales I've made has been a little lower than usual, though.

My point is that the system is probably going to be changing again. Maybe after the new year. They're definitely testing alternate systems.

[MystBlue]

The seller's dashboard allows you to run reports for date spans.

Thanks so much for the info - I'm off to Ebay to search for the sellers dashboard.

[MystBlue]

Well, so much for that :-( I went to my sellers dashboard, only to get the message:

"You are not eligible to access this feature"

[Gooddealie]

Yup. You need to have at least 10 people who have left you DSR ratings in a month.

Once you do have access to the seller's dashboard and the report generator, the reports will only list results if you've had 10 sets of DSR ratings left in the previous month (meaning even if you can run the reports, they won't give you any results unless you've had at least 10 sets of DSR ratings left in the last month - it's a constant requirement, not just a one time requirement).

No stars = less stress. I wouldn't be in a rush to get that added pressure.

[MystBlue]

Oh well, that's a feature I'll never be using - I'd be lucky to list/sell 10 items in a year, much less a month. I am quite happy not to have to worry about my DSR - I was just curious to see what a recent buyer had left. Since it will never appear, I guess it isn't relevant anyway.